KEY POINT
- Helena Ford said William and Catherine must use Business Class when a commercial aircraft offers First Class.
- Ford recalled a flight where the couple’s Business Class cabin also included security personnel dressed like ordinary passengers.
- The reason for the reported cabin restriction remains unclear, and a 2014 royal spokesman said there was no official rule governing the issue.
The unusual detail emerged from Helena Ford, a former British Airways flight attendant and former Love Island contestant, during an appearance on the Private Parts podcast. Her account offers a glimpse into how the Prince and Princess of Wales travel when they use scheduled commercial flights.
Ford said there is a practice preventing William and Catherine from occupying the highest cabin on an aircraft. If First Class is available, she said they travel in Business Class instead. When First Class is not offered, Ford said the couple would use Traveller Plus.
Her recollection was based on direct experience while working on a flight carrying William and Catherine. She explained that the couple were seated in Business Class because the aircraft also had a First Class cabin.

The arrangement was not limited to the royal couple’s own seats. Ford said the Business Class section was occupied by members of their security team, who were dressed in ordinary clothing. That approach meant other passengers would not necessarily have recognized the security personnel travelling alongside the royals.
Ford also described another layer of discretion surrounding the family’s commercial travel. She said the royals used different names when travelling, although she did not explain how those names were selected or whether the practice applies to every commercial journey.
The reason for avoiding the highest available cabin was not known to Ford herself. She specifically said she did not know why the arrangement existed, leaving the purpose of the reported practice unconfirmed.
British Airways has been identified as a preferred airline for royal travel in coverage of Ford’s account. The airline also has a personal connection to Princess Catherine: her parents, Carole and Michael Middleton, met while working for British Airways.
Ford’s comments also indicated that the cabin arrangement was not necessarily unique to the Waleses. She recalled having former British Prime Minister Boris Johnson in Traveller Plus and said the same restriction on using the highest cabin applied in that context.

The wording around the cabin restriction is important. Ford described it as something that was “in place,” but the available account does not establish it as a formally published rule from Buckingham Palace or Kensington Palace.
A royal spokesman said in 2014 that there was no official rule requiring senior royals to travel separately, adding that the Queen had the final say. This distinction matters because royal travel practices can involve security, cost and individual decisions rather than one universally published regulation.
Ford’s account shows that travelling commercially does not necessarily mean William and Catherine move through an aircraft like ordinary passengers. Their seating arrangement can be accompanied by a discreet security presence and additional privacy measures.
At the same time, the exact reason for the reported restriction on the highest cabin remains unknown. Ford’s testimony provides the detail behind the claim, but it does not establish why the practice exists or whether it applies to every journey undertaken by the Prince and Princess of Wales.


